Managers are intimidating workers and turning a blind eye to mail delivery practices “Now this has been replaced by an agreement that is about hope, growth, job creation and leveraging this excellent public service that we have absolutely proven to be an essential service over the past year.” Pullinger said. The agreement will allow Royal Mail to review the network more frequently and introduce the use of technology to improve both customer service and efficiency. The use of audit and realignment activities is planned for all operational areas until the end of October 2021, followed by annual reviews. The introduction of technology will replace handwritten manual sign-up and unsubscribe and provide more meaningful data to enable more efficient service to customers. There will also be a revised and faster dispute resolution process to allow for faster agreement on changes, and a process to test and deploy new ways of working and using it faster. CWU General Secretary Dave Ward said: “This is a historic agreement that means that even in these incredibly difficult times when members stand in solidarity with their union, it is entirely possible to plan for a future that can still benefit workers, customers and the company. Maybe they could actually SCAN the mail. All you get, they try to sell you their tracked service too expensive, which they don`t scan either. The only company I know that uses it in our industry is on the verge of bankruptcy and customers are not willing to pay for it. Communicate clearly with markets that, like eBay, are burying their heads in the sand and ignoring the actual delays that are still occurring. It`s time for OFCom to get involved, it`s pretty shocking that they can take your money and keep the goods to lose them, and you get ZERO compensation and a service of pure form.
They actually tell you that it`s YOUR fault if you use their standard services, it`s really not acceptable anymore these days. There is a glimmer of good news at Royal Mail, which according to a. “The new management of Royal Mail, the new CEO, is absolutely committed to this agreement. It`s not like the last time a CEO came in after a negotiated deal and wanted to give up everything. “The Communications Workers Union is pleased to announce that following a long-standing dispute, we have reached an agreement with the Royal Mail Group on job security, compensation, reduction of weekly working hours and a growth strategy to shape our future. Our union believes this is a great deal for postal workers, customers and businesses. It also shows that in this time of unprecedented crisis, it offers a way forward that shows what “being here together” really means. – For CWU members, this means a 2-year contract retroactive to April 2020 worth 3.7% plus a one-hour reduction in the work week. This is a combined package worth about 6.5% over the 2-year period. What is crucial for job security is that there will be no forced redundancies when changes are introduced, and Royal Mail`s stated goal now is to create jobs.
– For customers, this means a more dynamic postal service adapted to ever-increasing expectations. Through a range of new products, services and innovations, this new service will build on an expanded role for postal workers and customers` relationship of trust with their local post offices. – For the company, this means that change can now be initiated more quickly with the full support of the union, including the development of a 24/7 operation for parcels, the role of new technologies and automation, the creation of an improved infrastructure and a more efficient overall activity. “- CWU An agreement on the future direction of Royal Mail will be reached both by e-commerce merchants who rely on their service and e-commerce merchants who rely on their service, and also by consumers who would not normally care if they went on strike at this time of year but are in lockdown, need their deliveries more than ever. The long-standing problem of average vacation pay remains unresolved??? Why was this not clarified before the adoption of the last agreement??? It seems easy to me. they know something needs to be sorted. What takes so long for them to unsubscribe? “The agreement was also made possible thanks to the fantastic efforts of postal workers who, as key workers, kept the country connected and responsive to the needs of customers and society during the pandemic. Royal Mail union members have made clear their confidence in the new framework agreement on future work practices, job security and compensation in the group. Eligible members of the Communication Workers` Union (CWU) voted 91.5% in favour of the agreement. A two-year salary contract is part of the agreement, including a 2.7% salary increase retroactive to April 2020 and another 1% increase starting in April 2021. We have been far too slow to adapt in the past and now we need to make changes much faster.
The union recommended that members vote in favour of the agreement. One of the triggers of the latest dispute was the accusation that Rico Back, as CEO, had torn up the previous deal. Now, with Simon Thompson as the new CEO and a new agreement on the future direction of Royal Mail, we can look forward to a period of peace and cooperation between the National Postal Service and its unionized colleagues. Royal Mail and the Communications Workers` Union announce an agreement to avoid future strikes. “We fought for that vision and a future and the opportunity to shape it, this agreement gives us that as a union and we intend to seize it with everything we have and try to make sure that the next few years are not like the last few years,” Pullinger explained. Royal Mail announced that members of the Communications Workers` Union (CWU) voted overwhelmingly in favour of the framework agreement on Royal Mail`s strategy and future direction, operational changes, wages and job security. 91.5% of CWU members entitled to vote voted in favour of the agreement. Pullinger said that under the leadership of Royal Mail`s new CEO, Simon Thompson, who took over in January, Royal Mail management “was fully committed to this agreement to change the culture and make it the positive place we all wanted. Now is the time for us to embrace it and move it forward.
We strive to remain the best employer in our industry. The agreement includes the following two-year salary agreement for CWU colleagues: you can read a full copy of the agreement with the latest changes here. “There will also be a revised and faster dispute resolution process to enable faster agreement on changes, and a process to test and deploy new ways of working and technologies faster,” Royal Mail explained. .